Shipping and Delivery
All items are shipped by USPS within 2-3 days of placing order.
Domestic orders (within U.S.) $15 flat rate for items under $300 (unless overnight shipment is requested.) Allow up to 3 days for shipments. We will send tracking numbers by mail or text. Additional insurance may be suggested for more expensive pieces.
International orders $25 flat rate
The customer is asked to pay in full any customs duties or taxes applied to the shipment.
Shipping Policy
RESTYLE is not responsible for shipping loss or theft. We are happy to insure items over $300. Please confirm in advance that you’d prefer signing for your item. Otherwise, all shipments will be left at the physical address entered.
Returns, Refunds and Exchanges Policy
ALL SALES ARE FINAL
If you believe you have a valid reason to return your item contact must be made within 24 hours of receipt of purchase. If vintagecouture.com determines that your item is eligible for return the process must begin within 48 hours of receipt of purchase with a dated email explaining the cause.
Address for returns please contact us.
Accepted Methods of Payment
Credit Card (Visa, Master Card, American Express, Discover) Paypal
All transactions are charged in US dollars.
Credit Card Charges
Your credit card will be charged in US dollars when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded.
Shipping Policy
Turnaround
All orders are shipped within 48 hours Monday - Friday 8am - 5pm.
We use the following carriers to deliver our orders:
-USPS
-FedEx
-UPS
Order Tracking
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information.
Shipping Rates
The rate charged for the shipping of your order is based on the weight of your products and your location. Before the final checkout page you will be shown what the cost of shipping will be and you will have a chance to not place your order if you decide not to.
Sometimes items will incur additional taxes, tariffs, duties or customs fees when shipping to another country. All associated costs are the sole responsibility of the buyer. RESTYLE cannot be held responsible for any of these extra costs. Shipping fees, duties, customs and all costs over and above the actual cost of the item will not be reimbursed under any circumstances.
RESTYLE is not responsible for any delays caused by destination customs clearance processes or your local postal service. We are not responsible for any lost packages under any circumstances. If you have concerns you must request full insurance coverage or it is your sole responsibility to accept the loss. NO EXCEPTIONS. Unless insurance is requested for the full value, lost packages will not be reimbursed. If you provide the wrong address or move or are not there to pick up the package and it is lost subsequently - we cannot reimburse your shipping or order costs. If you do request insurance and an item is lost you will be reimbursed once the claim has been processed and monies are received by RESTYLE.
Privacy Policy
This policy covers how we use your personal information. We respect your privacy as we do our own and will take all measures to protect your personal information.
What Information Do We Collect?
We only collect information that we need that is related to your order. This includes your:
Billing Address
Shipping Address
Email Address
Credit Card Information
How Is My Information Used?
Your information is only used to fill your order. We do not sell or redistribute your information to ANYONE.
Security and Storage
Only your order data billing, shipping, and order contents data is stored on our server. This information is encrypted before it is transmitted over a web server. We do not store your Credit Card data.
Cookies and Browser Information
Cookies are small files that reside on your computer and allow us to recognize you on your next visit or store your shopping cart contents. We use them only to track this information.